Questions
- What does this actually do?
- Every minute we read the public interview schedule at ttp.cbp.dhs.gov, the same one you see on the official site. When a slot shows up at a center you picked, we email you. That's it.
- Do you book the interview for me?
- No. You book it yourself on the official site with your own Login.gov account. We never ask for that login and we never touch your application.
- Why not just refresh the site myself?
- You can. People do it for weeks. Cancellations land at odd hours and get taken in a few minutes, so the refreshing has to be constant to catch them. We do the refreshing.
- How fast is the email?
- Usually under a minute from when the slot appears. Then it's on you to sign in and take it, so keep your Login.gov password handy.
- What does it cost?
- $19 once. That buys 60 days of alerts at up to 5 centers. Nothing renews. If you still need it after 60 days, start a new watch.
- What if I book on day three?
- Stop the alerts with the link in any email. We don't refund for unused days, same as the other services, but the price was set low with this in mind.
- Will I definitely get a sooner slot?
- No promises. Busy centers in big cities see cancellations most days. Small centers can go quiet for weeks. The free lookup on the home page gives a feel for how a center moves.
- Which programs?
- Global Entry, NEXUS and SENTRI. Not TSA PreCheck, which uses a different scheduler.
- Is this official?
- No. We're a small software company. Not affiliated with U.S. Customs and Border Protection or any government agency.
- Something else?
- Email us.